The Importance of Client Services at Optima

The Importance of Client Services at Optima

Maintaining happy customers who enjoy the full value of their investment in a company’s products and services should be the priority for every software company. It would seem intuitive, but not all companies have such a customer-focused mindset. Read what Optima’s EVP of client services, Christine Jones, has to say about the importance of client…

Why MIPS Might Not Matter to You

Why MIPS Might Not Matter to You

The Merit-based Incentive Payment System (MIPS) is one of the two tracks offered under the Quality Payment Program for Medicare that seeks to combine and streamline existing compliance programs with a goal of easing clinical burden while promoting quality care. However, not everyone is qualified to participate in this program. Answer the questions below for…

Revenue Cycle Management Mistakes Home Health Agencies Must Avoid

Revenue Cycle Management Mistakes Home Health Agencies Must Avoid

Quality of care is the first and most important focus for any home health agency. Unfortunately, offering best-in-class care is not enough to keep agencies financially stable. Financial issues can arise for a variety of reasons, from losing patients to competitive agencies to not receiving reimbursement for services in a timely manner. Home health agencies…

[Podcast] Dr. Carrie Pagliano, PT, DPT: Work-Life Integration

[Podcast] Dr. Carrie Pagliano, PT, DPT: Work-Life Integration

Healthy, Wealthy, & Smart Episode 340: Work-Life Integration, Can it be Done? w/Dr. Carrie Pagliano, PT, DPT, OCS, WCS. Karen Litzy guest stars Dr. Carrie Pagliano to discuss women as leaders and entrepreneurs in physical therapy, elicit the support from your team, a framework for creating value, and embracing vulnerabilities and practicing gratitude. Dr. Pagliano…