Ask any reputable outpatient therapy clinic to name its top priority as a business and there’s no doubt “delivering the highest quality patient care” will be number one every time. Of course, achieving the best possible outcome for our patients is why we come to work every morning. But fulfilling that mission requires more than…
I have the good fortune to work with wound care departments and providers all over the US. When I meet with these departments, I am working with them to understand their Clinical, Operational, Regulatory, and Economic/financial (CORE) processes, which is imperative for compliance with hospital or facility standards. Once the collective process is understood, the…
If you’re a contract therapy provider, home health care represents an important opportunity to expand and diversify your business. After all, spending on home health care is projected to reach $186.8 billion by 2027, outpacing all other care categories. And many of the providers you already serve, such as skilled nursing facilities (SNFs) and outpatient…
There are many important reasons for auditing wound care documentation, including determining its accuracy, assessing the completeness of a medical record, and discovering lost revenues. When auditing a medical record, the documentation is examined to determine whether it adequately substantiates the services billed and identifies medical necessity for the services rendered. If this process is…
The FY 2020 final rule for SNFs, which CMS released on July 30th, contains several provisions that will impact SNF therapy providers when PDPM goes into effect on October 1st. The changes provide key support to SNFs and their therapy provider partners in the transition to value-based care, and continue to promote greater alignment of…
If you’ve been following us, there’s a high probability something called the Agility Client Summit has come up on your social media feed or to your inbox. Whether you clicked on them or not, here’s a quick refresher/introduction. We’re hosting our first Agility Client Summit at the Arizona Biltmore in Phoenix, AZ, on September 15th….
Recently, Net Health and Optima Healthcare Solutions, two leaders in the specialized care software space, came together to create one industry leader to serve patients throughout their entire continuum of care. From the hospital to the patient’s home and all points in between, the combination of these juggernaut companies will now serve over 14,000 facilities…
If you have a physical therapy clinic, you’re probably non-stop-busy helping your patients, running your business, networking and building your practice. For many, the idea of doing social media posts and promotions are at the bottom of the list and often don’t get done. However, social media is actually a big part of building your…
A robust email list is one of the most important things a PT business — or any business — can have. It enables you to communicate with your patients and best prospects in a meaningful way. You can promote special offers, events, giveaways, new services, celebrate new employees and much more. So how to you…
Is your PT practice thriving or are you having a few too many empty slots in your schedule these days? The reality is, you’ve got to fill your schedule in order to pay your bills and stay profitable. But how do you find new patients? You might be surprised to hear that the best place…