• Skip to primary navigation
  • Skip to main content
  • Skip to footer

Net Health

Purpose-built EMR Software + Solutions for Outpatient Care

Home

Solutions

Software and Services

Therapy
  • Software
    • Acute Care
    • Hospital Outpatient
    • Private Practice
    • Skilled Nursing Facilities
    • Home Health
  • Services
    • Digital Marketing Solutions
Wound Care
  • Software
    • Hospital Inpatient
    • Hospital Outpatient
    • Post-Acute & Private Practice
    • Clinical Trials
  • Analytics
    • Data Solutions
  • Services
    • Digital Marketing Solutions
Employee Health &
Occupational Medicine
  • Software
    • Employee Health for Hospitals
    • Employee Health for SNF & Senior Living
    • Occupational Medicine
  • Services
    • Digital Marketing Solutions
Hospice
  • Software
    • EHR for Hospice
  • Services
    • Digital Marketing Solutions

Resources

Net Health Resources Page, Webinar, green image
Outpatient Therapy

Grow Your Rehab Therapy Practice Using Paid Ads and Search Engine Marketing

When done right, paid advertising and search engine marketing are amazing tools to reach new patients and grow your business. By applying several basic tactics, you can start using powerful digital advertising platforms like Google and Facebook to target specific audiences and help ensure a steady flow of business for your practice. Click to View […]

Click to View Webinar
Net Health Resources Page, check mark, red image
Hospice

Five Key Stressors Hospice Professionals Face, with Guidance for Support

Hospice professionals help others face death and loss, while juggling interdisciplinary communications, quality compliance regulations and ever-evolving technologies. You are continually there for families and their dear ones who are passing away. But what about you? Get the eBook In caregiving professions, it is easy to get swept up in the needs of others and forget […]

Get the eBook
Sales: 800.411.6281
Please make a solution selection below and we will be in touch with you to schedule a demo.

Blogs + Articles

Browse all blogs
SNF & Senior Living Therapy
Outpatient Therapy
Home Health Therapy
Wound Care
Employee Health
Occupational Medicine
Hospice

Resources

Resource Hub
Webinars
Videos
Case Studies
eBooks
White Papers

About

Jason JJ James, CIO, SME blog image
Leadership

Net Health’s CIO discusses diversity and how it can build a stronger organization

Diversity in the workplace is an on-going issue but it’s an issue with solutions. To build diversity, it takes forward-thinking initiatives, a reexamination of the hiring philosophy, and the support of the company’s decision-makers.  One such supporter of diversity in the workplace is Net Health’s CIO, Jason “JJ” James.  Recent social movements like Black Lives […]

Read More
Net Health's Fireside Chat on Race blog image
Our Culture

Tough Questions | Real Answers: Net Health’s Fireside Chat about Race

Net Health did something different recently. Nearly two hundred employees and their families gathered around their computer screens to take part in a landmark event in our company’s history – we called it a “Fireside Chat about Race”.  The purpose of this event was to have a truly open conversation about the controversial but relevant […]

Read More

About Net Health

Company
Leadership
Partners
Careers
Press Releases

Contact

Login

Agility

844.464.9348

CliniSign

772.403.1301

Hospice

855.417.1420

Net Health U

Optima Therapy

772.403.1301

Net Health Therapy
(formerly ReDoc)

844.464.9348

Net Health Wound Care
 (formerly WoundExpert)

844.464.9348

Schedule a Demo
Blog Posts 3 Steps for PTs to Get Paid
Outpatient Therapy

3 Steps for PTs to Get Paid

November 6, 2020 by Tannus Quatre, PT, MBA, Vice President of Private Practice at Net Health

The Healthcare Financial Management Association (HFMA) describes the revenue cycle as “all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue.” In other words, it’s the steps that are taken to receive payment for physical therapy services.

There is a number of working factors and considerations that come into play when looking at the steps that must be in place to get paid. To make things easier to understand, take a look at these steps that can help build a revenue cycle foundation for what is occurring, and when, in your pursuit of payment for your services.

Download the ebook: 10 Practical Tips for Building Your Physical Therapy Practice

Step 1: Pre-Visit Processing

This is perhaps the most important step, as it is where critical information is gathered and checked prior to providing patient care. If necessary information is not provided during this time, then continuation of care may lead to non-payment.

Pre-visit processing typically includes evaluating the following:

  • Patient registration and scheduling
  • Insurance verification and pre-authorization
  • Patient out-of-pocket estimation
  • Collection of existing patient balances due

Step 2: Visit Processing 

The second step of the process is where we actually interact with the patient, provide care, and then translate that into codified data that can be communicated between your practice and payers.

Visit processing includes completing the following:

  • Scanning of identification and insurance cards
  • Verification of demographic and insurance information
  • Getting patient consents
  • Collecting co-payment, co-insurance, or deductible amounts due
  • Providing the patient care

Step 3: Post-Visit Processing

When a patient has finished seeing you, different paperwork must be filed. This is where the claim comes in and a good amount of coordination must take place between the practice and payers in order to decide on payment for services performed. Post-visit processing can range from days to weeks to fully adjudicate submitted claims.

Post-visit processing may require the following:

  • Charge capture and coding
  • Charge submission and claim creation
  • Claims editing (if necessary)
  • Payment posting
  • Insurance denial management
  • Credit and refund processing
  • Patient follow-up and collection
  • Patient customer service

With this step-by-step process, you’ll hopefully have a better idea about the framework that goes in to receiving payment for your services performed.

LinkedinShareTweetMailPrint

Filed Under: Blog Posts

About the Author

Tannus Quatre, PT, MBA

Vice President of Private Practice at Net Health

Tannus is a marketing expert in outpatient PT practice and speaks nationally on the topics of entrepreneurship, marketing, and finance, and has written articles for numerous publications, including PT in Motion, Impact Magazine, and Advance for Directors in Rehabilitation. In addition, Tannus attended physical therapy school at UCSF and practiced as a physical therapist in outpatient, inpatient, and home health settings.


See all posts by Tannus Quatre, PT, MBA

Subscribe and See More

  • This field is for validation purposes and should be left unchanged.

Footer

About

  • Company
  • Leadership
  • Careers
  • Locations
  • Our Culture | The Buzz
  • Press Releases

Resources

  • Resource Hub
  • Our Blog
  • Client Services

Care Settings

  • Hospital
  • Post-Acute Care
  • Private Practice

Sales

800.411.6281

Copyright © 2021 · Net Health · Sitemap · Privacy Policy