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Outpatient Therapy

Grow Your Rehab Therapy Practice Using Paid Ads and Search Engine Marketing

When done right, paid advertising and search engine marketing are amazing tools to reach new patients and grow your business. By applying several basic tactics, you can start using powerful digital advertising platforms like Google and Facebook to target specific audiences and help ensure a steady flow of business for your practice. Click to View […]

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Hospice

Five Key Stressors Hospice Professionals Face, with Guidance for Support

Hospice professionals help others face death and loss, while juggling interdisciplinary communications, quality compliance regulations and ever-evolving technologies. You are continually there for families and their dear ones who are passing away. But what about you? Get the eBook In caregiving professions, it is easy to get swept up in the needs of others and forget […]

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Net Health’s CIO discusses diversity and how it can build a stronger organization

Diversity in the workplace is an on-going issue but it’s an issue with solutions. To build diversity, it takes forward-thinking initiatives, a reexamination of the hiring philosophy, and the support of the company’s decision-makers.  One such supporter of diversity in the workplace is Net Health’s CIO, Jason “JJ” James.  Recent social movements like Black Lives […]

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Tough Questions | Real Answers: Net Health’s Fireside Chat about Race

Net Health did something different recently. Nearly two hundred employees and their families gathered around their computer screens to take part in a landmark event in our company’s history – we called it a “Fireside Chat about Race”.  The purpose of this event was to have a truly open conversation about the controversial but relevant […]

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Industry News Drive Compliant Documentation Standards with a Specialty Wound Care Electronic Health Record

Drive Compliant Documentation Standards with a Specialty Wound Care Electronic Health Record

April 1, 2018 by LimeCuda

Designing, opening, managing, and maintaining an outpatient wound care department take time, dedication, and ongoing focus. Managing volume and supporting your clinical, operational, and financial outcomes are key areas for success. Utilizing a comprehensive, interoperable specialty electronic health record (EHR) with smart workflow synchronization is key to driving compliance with the ever-changing rules, regulations, and findings performed within your department.

Documentation that supports regulations needs to be mapped within the specialty EHR itself. Specific wound care elements and medical necessity requirements are essential for compliant patient records. Clinical and operational wound care triggers, outlier management, and coding and billing requirements are also necessary to drive your facility’s standards, enhance outcomes, and optimize reimbursement.

The most critical step to a successful specialty EHR implementation is conducting a workflow analysis. This analysis maps current clinical processes and data flows, identifies gaps with industry best practices, and produces recommendations for improvement through collaboration with clinical team members. It is paramount that the clinic’s workflow is implemented correctly and the software is customized to suit your facility’s expectations of staff and providers. These steps will also drive a higher adoption rate of the EHR.

We are reminded of the importance of accurate workflows and documentation through the recent findings from the Office of the Inspector General.1 Read the findings and recommendations below and ask yourself: Does the documentation in my EHR support the full scope of wound care performed? If not, why? Do I need to update my workflows or processes to capture additional information to meet medical necessity? Does my EHR solution allow more details about wound care documentation and services? A specialty wound care EHR is an important step in the compliance process.

“For this review, we focused on one Medicare administrative contractor, Wisconsin Physicians Service Government Health Administrators (WPS), because of the high volume of paid outpatient claims that contained hyperbaric oxygen (HBO) therapy services.

Our objective was to determine whether WPS paid providers in 2013 and 2014 for HBO therapy services that complied with Medicare requirements.

To read the full article in “Advances in Skin & Wound Care” by Cathy Thomas Hess, click here.

Read previous articles in “Advances in Skin & Wound Care” by Cathy Thomas Hess in the link.

Download a brochure and learn how Net Health 360 professional services programs conquer the most complex problems in specialized lines of work.


Cathy is Chief Clinical Officer for WoundExpert® and Vice President at Net Health, and in addition to being the MIPS Clinical Consultant for WoundExpert. She gained over 30 years of expertise in various acute care, long-term care, sub-acute care facilities, home-health agencies, and outpatient wound care department settings. Cathy is the author of Clinical Guide to Skin and Wound Care (also translated into Italian and Portuguese) – Eighth Edition published in September of 2018.

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