It’s no secret that more and more people are turning to the internet to find and evaluate medical providers. Last year, The Cary Grossman Health & Wellness Center, the largest of Jupiter Medical Center’s 13 rehab therapy locations in Jupiter, FL, realized that its online presence was lagging behind the competition and online reviews weren’t accurately depicting the company’s high level of service.
As is the case with providers of all sizes across the country, the option to hire a dedicated marketing person on staff was out of the question. But luckily, The Cary Grossman Health & Wellness Center found a technology-driven solution that integrated seamlessly with its EHR and required very little additional training and resources to get the results needed.
The solution was Net Health Trust, a reputation management software tool specifically designed for healthcare organizations and providers to drive better and more online reviews and a stronger online presence highly visible to prospective clients.
Recently, Net Health published a case study analyzing the steps The Cary Grossman Health & Wellness Center took and the measurable results. Within 30 days of implementation, the center saw:
- Google review ratings increase from a 3.4 to a 4.7 (now one of the highest in the area)
- Number of reviews increase from fewer than five to just under 40
- Company information corrected in over 80 online directories
- Ability to identify areas of service that needed improvement in real-time
If you’d like to learn more about Net Health Trust and see more of the impact it had on The Cary Grossman Health & Wellness Center, we’d invite you to read the full case study now.