WoundExpert’s Automated
You are losing money from no-shows and cancellations.
Based on services offered, typical revenue loss can range from $34,000 – $95,000. Facilities that offer HBO usually fall on the high side. WoundExpert users are automating more than 1,000 daily appointment reminders, taking the legwork out of time-consuming reminder phone calls.
Yes, there are real Financial Impacts to Missed Visits
Our facility offers HBO services
1-2 missed visits per dayDid you know that could add up to as many as 480 visits per year? Since we’re talking money, that means you could be missing $220,000 in revenue per year. ($457.60 reimbursement rate).
Get a more accurate calculation with our Missed Visit Revenue Calculator.
3-4 missed visits per weekThat could mean you’re missing about 208 visits per year. By the dollars, that’s about $95,000 in revenue that’s not hitting your bottom line. ($457.60 reimbursement rate).
Get a more accurate calculation with our Missed Visit Revenue Calculator.
Our facility does not offer HBO services
1-2 missed visits per dayThat’s about 480 missed visits per year. can you believe it? Based on that, you could be missing $85,000 in revenue per year. ($176.45 reimbursement rate for CPT 97597).
Get a more accurate calculation with our Missed Visit Revenue Calculator.
3-4 missed visits per weekThat’s a more controlled missed visit rate, but still adds up to 208 a year. That dollars say that’s about $37,000 in revenue per year. Wound’t you rather add that to your bottom line? ($176.45 reimbursement rate for CPT 97597).
Get a more accurate calculation with our Missed Visit Revenue Calculator.
There’s an easy way to determine how much green your missed visits are worth. Take our Missed Visit Revenue Calculator for a spin. Don’t worry if you aren’t currently a WoundExpert user, it still works for you.
WoundExpert has a fully integrated Scheduling and Appointment Reminder Solution
WoundExpert users are automating more than 1,000 appointment reminders, daily.
Scalability & Compatibility
State of the art technologies create a robust telephony solution that’s cost effective for businesses of all sizes, yet scalable to support thousands of messages per hour. Seamlessly integrated with WoundExpert.
Message Options
Numerous outgoing message and interactivity options include: confirm or cancel appointments, get directions to your facility, hear appointment instructions, relay provider name and/or treatment location in the message, and more.
Message Designer & Rules
Create messages with a simple wizard or with drag and drop message parts. Use your voice or one of several Text-to-Speech engines. Other features include email and interactive text messaging with link-backs, as well as dynamic call detection which can intelligently adapt to a voice mail or a live person after the message has already started being delivered.
No-shows and cancellations are affecting your bottom line.
$92,000LOST REVENUE RECOVERED
After implementing the Appointment Reminder System, an Arizona-based Medical Center recovered 59% of Lost Revenue. This translated to a Net Revenue Enhancement Benefit of $7,700/month ($92,000/year).
5INCREASED MONTHLY VISITS
The cancellation/no-show rate at a busy facility in the Southwest had reached a staggering 21%. They only needed to recapture 4.8 visits per month to cover the cost of the Appointment Reminder System.
285%RECAPTURED VISITS
After accounting for the cost of the Appointment Reminder System, this facility saw a net benefit of almost $10,000 per year. With just 1 recaptured visit every month, they would cover the cost of the system, and they recaptured 285% more than they needed to.
Missed Visit Revenue Calculator
FIX MY NO-SHOWSNot a WoundExpert user yet? Schedule a Demo Now.
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