Published by NEXT Pittsburgh (Deb Smit). Read original article.
Net Health, in the Strip District, has quietly navigated some choppy waters through the years only to prevail as a growing and resourceful firm that clearly knows how to hustle and have fun.
The company nearly imploded back in 2001 as a .com startup. Several pivots and a reboot later, the firm is back in a big way as a provider of comprehensive, end-to-end information technology solutions for hospitals and healthcare providers in the growing field of outpatient care.
But it didn’t happen overnight, says Patrick Colletti, president. The firm started out with a three person team and chugged along for eight years, growing by 45% each year. In the early days, it was Colletti, Anthony Sanzo, CEO, and Chris Hayes, CTO. Then Net Health hit its stride and grew at an increasing rate.
In the last three years, the firm has added 150 people to its dog-friendly office in the Crane building for a total headcount of 202. The company’s original flagship product, WoundExpert, has been installed in thousand of hospitals across the country. They have opened remote offices in Altoona, Nashville and Jacksonville.
And more growth and hiring is clearly in sight.
“We like to pretend there was bravery in the moment (of near demise),” says Colletti. “We were pivoting left and right and chasing opportunities. The icing on the cake was we (the three) got to spend our days together growing a business into another Pittsburgh success story.”
The key was concentrating on the one vertical—wound care—and building a name around it, says Colletti. Hospitals need a customized workflow tool to track and manage a patient’s wound health, a process that requires patient follow-up to facilitate healing.
For example, 20% of all diabetes patients in the U.S. will develop a lower extremity wound and “a big chunk may receive an amputation because they didn’t receive the right kind of care,” Colletti says. “WoundExpert allows clients to benchmark the outcome and compare it across many patients.”
Today 67% of wound centers use IT solutions developed and licensed by Net Health. With one vertical (and its reputation) well established, Net Health has launched two additional product lines, for a total of five specialized care outpatient markets: ReDoc, which provides electronic medical record and management solutions for the physical, occupational and speech therapy markets and Agility for occupational medicine, urgent care, and hospital employee health. With a goal of growing its share in each of the new markets and providing several of its clients multiple IT solutions, the Net Health team will continue to grow.
Growth is fine, and we are certainly here to grow, but one of the best parts of Net Health is how much fun employees seem to be having from the looks of the company’s website. Creativity and culture is important, says Colletti. If employees aren’t meeting up to play flag football or take on a pedometer challenge, they might be stocking food at food banks or bow tie bowling.
“We’re fortunate to be recognized with some cool awards,” Colletti says. The company was recently named one of the Best Places to Work by Modern Healthcare Magazine and earned the same title for eight running years by Pittsburgh media.