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Outpatient Therapy

Grow Your Rehab Therapy Practice Using Paid Ads and Search Engine Marketing

When done right, paid advertising and search engine marketing are amazing tools to reach new patients and grow your business. By applying several basic tactics, you can start using powerful digital advertising platforms like Google and Facebook to target specific audiences and help ensure a steady flow of business for your practice. Click to View […]

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Five Key Stressors Hospice Professionals Face, with Guidance for Support

Hospice professionals help others face death and loss, while juggling interdisciplinary communications, quality compliance regulations and ever-evolving technologies. You are continually there for families and their dear ones who are passing away. But what about you? Get the eBook In caregiving professions, it is easy to get swept up in the needs of others and forget […]

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Net Health’s CIO discusses diversity and how it can build a stronger organization

Diversity in the workplace is an on-going issue but it’s an issue with solutions. To build diversity, it takes forward-thinking initiatives, a reexamination of the hiring philosophy, and the support of the company’s decision-makers.  One such supporter of diversity in the workplace is Net Health’s CIO, Jason “JJ” James.  Recent social movements like Black Lives […]

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Tough Questions | Real Answers: Net Health’s Fireside Chat about Race

Net Health did something different recently. Nearly two hundred employees and their families gathered around their computer screens to take part in a landmark event in our company’s history – we called it a “Fireside Chat about Race”.  The purpose of this event was to have a truly open conversation about the controversial but relevant […]

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Wound Care Articles Practice Point: The Value of Smart Workflows in a Specialty Electronic Medical Record

Practice Point: The Value of Smart Workflows in a Specialty Electronic Medical Record

November 24, 2014 by Net Health

Applying processes and workflows are vital for a successful business. In healthcare, these needs are more apparent than ever as providers are automating a traditional manual process by adopting electronic medical records (EMRs). The goals when using the EMR are to drive accountability of care to leverage clinical tasks from the physician to the clinician; improve care coordination through smart, efficient workflows and compliant documentation; impart care coordination through evidence-based care models; and maximize reports to drive compliance. Compounding the shifts to process and efficiency change is the adaptation to regulations and evidence-based clinical practice guidelines, as well as the introduction of improved devices/technology.

The value of using smart workflows is to manage and optimize critical Clinical, Operational, Regulatory, Economic (CORE [CORE, a proprietary process developed by Cathy Thomas Hess, chief clinical officer and vice president, Professional Services, Net Health, Pittsburgh, Pennsylvania]) functions, thereby streamlining documentation; improving quality care, patient safety, and satisfaction; and increasing process efficiencies.

Process is defined as a series of actions, changes, or functions bringing about a result.1 Along with every process come defined targeted actions and goals. All of the actions taken need to be clearly defined through your healthcare processes. Workflow, as defined by the Agency on Healthcare Quality and Research, is a series of steps, frequently performed by different staff members and often dependent on related workflows, which accomplish a particular task. Workflows represent how work actually gets done, not the protocols that have been established to do the work.2

Read the rest of the article at Advances in Skin & Wound Care.

An excerpt from an article originally published in Advances in Skin & Wound Care, written by Cathy Thomas Hess, BSN, RN, CWOCN, VP and Chief Clinical Officer at Net Health

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