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Outpatient Therapy

Grow Your Rehab Therapy Practice Using Paid Ads and Search Engine Marketing

When done right, paid advertising and search engine marketing are amazing tools to reach new patients and grow your business. By applying several basic tactics, you can start using powerful digital advertising platforms like Google and Facebook to target specific audiences and help ensure a steady flow of business for your practice. Click to View […]

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Hospice

Five Key Stressors Hospice Professionals Face, with Guidance for Support

Hospice professionals help others face death and loss, while juggling interdisciplinary communications, quality compliance regulations and ever-evolving technologies. You are continually there for families and their dear ones who are passing away. But what about you? Get the eBook In caregiving professions, it is easy to get swept up in the needs of others and forget […]

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Leadership

Net Health’s CIO discusses diversity and how it can build a stronger organization

Diversity in the workplace is an on-going issue but it’s an issue with solutions. To build diversity, it takes forward-thinking initiatives, a reexamination of the hiring philosophy, and the support of the company’s decision-makers.  One such supporter of diversity in the workplace is Net Health’s CIO, Jason “JJ” James.  Recent social movements like Black Lives […]

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Our Culture

Tough Questions | Real Answers: Net Health’s Fireside Chat about Race

Net Health did something different recently. Nearly two hundred employees and their families gathered around their computer screens to take part in a landmark event in our company’s history – we called it a “Fireside Chat about Race”.  The purpose of this event was to have a truly open conversation about the controversial but relevant […]

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844.464.9348

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772.403.1301

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855.417.1420

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Optima Therapy

772.403.1301

Net Health Therapy
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844.464.9348

Net Health Wound Care
 (formerly WoundExpert)

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The Buzz | A Blog About Our People + Ideas “Proper” R-E-S-P-E-C-T
Our Culture

“Proper” R-E-S-P-E-C-T

August 20, 2018 by Patrick Colletti, Founder and Advisor, Net Health


I was first introduced to Aretha Franklin while listening to the motion picture soundtrack for the 1980s hit, The Big Chill. That led me to explore more of her music and it was the powerful vocals in her signature song, Respect, that really seduced me.

Originally, a minor hit by Otis Reading, Aretha Franklin’s new arrangement of Respect brought the song to the top spot on Billboard’s Pop Charts for 2 weeks during the summer of 1967. The Queen of Soul revamped the song with not only her voice, but by slightly expanding upon the original lyrics with additions such as “TCB” (slang for “taking care of business”) and “all I’m askin’ in return, honey, is to give me my propers….”

As her popularity and influence grew, so did the clever use of one of those words she placed into her version of the song – propers. Propers was a term popularized in the 1960s meaning “due respect”, and over time has evolved into the more modern “props”. According to Grammarist, “to give someone props is to pay respect, with newfound appreciation, or with implicit acknowledgement that the respect is long overdue.”

For the past 5 years, Net Health has been hosting a monthly All-Team video conference as a way to stay connected with one another. We gather as a community to learn about our overall performance, the impact we’ve had on our clients and their patients, and an expanded section presented by a featured Net Health department. Although the topics change monthly, the one thing that remains constant is how we start every single session. We kickoff each call with something we’ve affectionately entitled “props and daps”. We intentionally set aside a few minutes each month to publicly share stories featuring teammates that have been observed demonstrating Net Health’s values (Life, Innovation, Experiences, and Professionalism), and ensure that they get their deserved “props and daps”. It’s an important opportunity to recognize these individuals putting in the extra work to help a customer, coworker, or neighbor. It’s a moment to share the large triumphs and small victories that employees may think go unnoticed each month, and it’s an honor of mine to make sure that they are recognized.

Inspired by the lines the Queen of Soul sang more than 50 years ago, we are taking care of business and doing our part to give our team their propers.

Patrick Colletti is Net Health’s President/COO and a board director. Read his other articles here.

 

 

 

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Filed Under: The Buzz | A Blog About Our People + Ideas, Company Culture, Employee Health, Industry News, Rehab Therapy, Wound Care

About the Author

Patrick Colletti

Founder and Advisor, Net Health

Patrick has served Net Health as President for two decades. Today, as Founder and Advisor, he is equipping the growing movement of Refounders to reimagine and renew the places they live, work and play. With extensive experience in executive leadership in both for-profit and not-for-profit environments, he is passionate about driving growth while creating world-class culture. In 2021, his first book – Refounder: How Audacious Leaders Take What’s Broken and Make it Better – will be released. Current and past directorships include Net Health, Careform (ConnectiveRx), National Foundation for Teaching Entrepreneurship (NFTE), SDC, Near Health, PLF, and the Pittsburgh Technology Council. In 2010, along with CTO Chris Hayes, he won the Ernst and Young Entrepreneur of the Year award. Patrick is a graduate of Muskingum University, double majors in Business and Philosophy.


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