You are losing money from no-shows and cancellations.
On average, a Rehab Therapy clinic experiences a Clinic No Show/Cancellations Rate of 18%. Net Health users are automating more than 1,000 daily appointment reminders, taking the legwork out of time-consuming reminder phone calls.
There's an easy way to determine how much green your missed visits are worth. Take our Missed Visit Revenue Calculator for a spin. Don't worry if you aren't currently a ReDoc user, it still works for you.
ReDoc's Fully Integrated Appointment Reminder Solution
Net Health users are automating more than 1,000 appointment reminders, daily.
Scalability & Compatibility
State of the art technologies create a robust telephony solution that's cost effective for businesses of all sizes, yet scalable to support thousands of messages per hour. Seamlessly integrated with ReDoc.
Numerous outgoing message and interactivity options include: confirm or cancel appointments, get directions to your facility, hear appointment instructions, relay provider name and/or treatment location in the message, and more.
Message Designer & Rules
Create messages with a simple wizard or with drag and drop message parts. Use your voice or one of several Text-to-Speech engines. Other features include email and interactive text messaging with link-backs, as well as dynamic call detection which can intelligently adapt to a voice mail or a live person after the message has already started being delivered.
No-shows and cancellations are affecting your bottom line.
LOST REVENUE RECOVERED
After implementing the Appointment Reminder System, an Arizona-based Medical Center recovered 59% of Lost Revenue. This translated to a Net Revenue Enhancement Benefit of $7,700/month ($92,000/year).
INCREASED MONTHLY VISITS
The cancellation/no-show rate at a busy facility in the Southwest had reached a staggering 21%. They only needed to recapture 4.8 visits per month to cover the cost of the Appointment Reminder System.
After accounting for the cost of the Appointment Reminder System, this facility saw a net benefit of almost $10,000 per year. With just 1 recaptured visit every month, they would cover the cost of the system, and they recaptured 285% more than they needed to.
There's more to calculate than just Cancellation & No-Show Rates
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