Today’s hospice agencies have many options to leverage technology to assist communication, create new efficiencies, and improve responsiveness to patient and family needs. Clinicians can communicate instantly, instead of making phone calls that sit in voice mailboxes for hours or days. Plus, telemedicine technology allows clinicians to speak virtually with specialists and patients while taking […]
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Current day hospice care documentation requirements present enormous challenges for agencies and clinicians alike. In an industry that is becoming increasingly driven by standardized, regulated, data-driven, and check-the-box systems, a true patient-centered focus can seem left behind. Best practices in hospice organizations offer a culture of emotional support and problem-solving for team members, both as […]
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This post is based on our recent webinar “Ensuring Medicare Eligibility as Part of Your Hospice RCM Process.” Watch the on-demand recording here. There’s no easy button when it comes to managing reimbursement in a hospice organization, but it’s a process that must be managed, maintained and controlled by trained, competent staff. An incredibly important part […]
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This content is reprinted from a Hospice News digital magazine article written by Jim Parker and published on May 15, 2020. Read the full article here. Hospices are using virtual communication to support the health of their businesses as well as the health of their patients during the ongoing pandemic. In a time of social […]
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COVID-19 has definitely created new challenges for hospice professionals. Right now, they are struggling to provide high quality care, comfort and emotional support for terminally ill patients and their families while also trying to sustain enough cash flow, supplies and PPE on a daily basis to keep their agencies running and their staff members safe. […]
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One of the most beautiful insights that came to me recently is that being present really is not dependent on physical presence. I invite you to think of presence as being more than just “physical.” Presence can be those moments you are helping to create for others, even if it’s a Zoom connection with a […]
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By any indicator, the hospice industry is experiencing growth as more families see the value in end-of-life services for their loved ones. Today there are more than 4,300 hospice agencies in the U.S., which is a 43% increase in the number of hospices since 2006, according to the Office of Inspector General (OIG). However, this […]
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The headline says it all: 62% of hospice and palliative care clinicians suffer from burnout, according to research. Of course, when you consider the characteristics of the job—the emotional aspect, around-the-clock care and being pulled in different directions—this is hardly a surprise. The question is how you deal with it—and even prevent it. A key […]
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