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Blog | 5 Tips to Avoid Hospice Staff Burnout in the Age of COVID-19 E-book | 5 Key Stressors Hospice Professionals Face, with Guidance for Support Blog | Navigating Complicated Grief in the COVID-19 Era

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3 Reasons Hospices Should Move to Remote Revenue Cycle Management (RCM)

Much of the corporate world has gone remote. For hospices, onsite staff are the very definition of essential workers. But even in this industry, there is room to adapt and transition some staff to work-from-home. Hospice Revenue Cycle Management (RM) Revenue cycle management (RCM) workers are a natural pick. Because their main duties are hospice […]

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5 Tips to Avoid Hospice Staff Burnout in the Age of COVID-19

Stress, worry, grief, despair, anxiety, depression. In lockstep with the worldwide pandemic, all of these emotions have spread across the globe. Hospice staff may be accustomed to these challenges in the field – but not like this.  The age of COVID-19 is presenting unique challenges for the industry. Most working in hospice organizations are struggling […]

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Navigating Complicated Grief in the COVID-19 Era

During the COVID-19 era, many individuals have found themselves struggling with the loss of a loved one. Now, in these changing times, their grief loss has been accentuated by several different things. With a second pandemic looming in our future, complicated grief may very well become part of the picture. According to Dr. Kenneth Doka, […]

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How Strategic Partnerships Can Help Hospices Gain Referrals

It’s been a rough year for those of us in the hospice field, and many of us are seeking new tactics to stay financially whole in this new world order. A recent survey from the National Association for Home Care & Hospice (NAHC) revealed hospices across the country are reeling from deep drops in revenue […]

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How Hospices Can Use Technology to Beat Financial Challenges

A strong majority of hospices are facing deep cuts to revenue in calendar year 2020, according to results from a National Association for Home Care & Hospice (NAHC) survey.1 This is largely due to dramatic drops in referrals/admissions from nursing facilities, hospitals, and the community.  Survey results showed: A full 60 percent of hospices predict […]

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Hospices Reshape RCM in a Remote World

This content is reprinted from a Hospice News article written by Holly Vossel and published on August 28, 2020. Read the full article here. As the business of hospice turns more virtual during the coronavirus pandemic, leaders are increasingly looking ahead at the long-term impacts and sustainability of remote operations. Accountability measures and efficient technology will […]

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How Hospice Music Therapy Can Support Person-Centered Care

by Joy Berger, DMA, FT, BCC, MT-BC “If there’s a time, person, or place you’d like to visit, what music will take you there?”1 Many of you may know me as a hospice educator, but you may not know that I am also a board-certified music therapist. Through COVID’s isolation, we’ve all experienced moments of […]

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3 Ways Technology Benefits Hospice Agencies

Today’s hospice agencies have many options to leverage technology to assist communication, create new efficiencies, and improve responsiveness to patient and family needs. Clinicians can communicate instantly, instead of making phone calls that sit in voice mailboxes for hours or days. Plus, telemedicine technology allows clinicians to speak virtually with specialists and patients while taking […]

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How Hospice Agencies Can be Both Patient-Centric and Organized

Current day hospice care documentation requirements present enormous challenges for agencies and clinicians alike. In an industry that is becoming increasingly driven by standardized, regulated, data-driven, and check-the-box systems, a true patient-centered focus can seem left behind. Best practices in hospice organizations offer a culture of emotional support and problem-solving for team members, both as […]

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