Artificial Intelligence is a buzzword in every industry in 2025, particularly for medical providers. Uses are rapidly evolving as the technology learns from expanded applications. AI can process large quantities of data quickly and cross-reference a set of data with what it has learned. This processing speed can benefit physical therapists and patients as the technology examines images and medical history to accurately predict healing, risk factors, root causes, and treatment plans. Rather than relying on one provider’s knowledge and experience, it can synthesize massive amounts of data to compare the patient to millions of other data points. This improves the accuracy of diagnosis and develops a more accurate treatment plan.
Why it matters
AI will continue to refine its suggestions for better, more effective treatment by adding data to the technology through documentation and measurement. Instead of following prescribed physical therapy programs, AI can help providers develop personalized treatment plans that consider a patient’s age, mobility, health history, and potential areas of concern. Customized plans will evolve as more information is gathered and the patient progresses through treatment and makes improvements. It can notice patterns, monitor trends, and predict needs quickly. Allowing AI to constantly iterate treatment plans in response to a patient’s progress leads to faster recovery times and more provider availability. This is particularly essential in rural or high-cost-of-living areas experiencing PT shortages.
An additional layer of support AI can offer is monitoring sessions with patients. AI can measure and track even minute changes in mobility, pain, angles, posture, and balance. Employing wearable technology or motion capture technology during physical therapy improves the experience and the accuracy of documentation and future planning. AI and robotic coaches can fill gaps in support for patients during therapy. It can interact with patients, keeping them on track between appointments by reminding them to practice exercises and correcting unhelpful movement patterns.1
AI also supports clinicians by completing paperwork, tracking documentation, and catching billing errors. Using AI to support clerical work will save the practice time and money. Integrated electronic medical records can proactively understand payer regulations and ensure compliance by alerting practices to errors. In a 2023 APTA study, three-quarters of providers reported that prior authorization requirements delayed treatment by more than 25%. Ten percent of claims are denied the first time they are processed, and most respondents report spending more than 30 minutes on each of these claims.2 Using AI to screen documentation for errors before submission will save time and money for all physical therapy practices.
While embracing AI to streamline administrative tasks and improve treatment is exciting, we can’t ignore that many people are still wary of this new technology, and it can pose privacy risks if not used correctly. When implementing AI technology into your practice, understand what it can and cannot do accurately. Carefully select your technology provider by screening their security, backup methods, and privacy regulations. Medical providers have access to large amounts of personal data and are responsible for protecting it, even if they use AI to support treatment and billing.
Prepare for the future
Be open to embracing the right AI technology for your practice. Identify areas where big data sets and natural language models will save time and make you more effective. Research the possibilities for AI to transform your billing systems and treatment planning.