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Outpatient Therapy

Grow Your Rehab Therapy Practice Using Paid Ads and Search Engine Marketing

When done right, paid advertising and search engine marketing are amazing tools to reach new patients and grow your business. By applying several basic tactics, you can start using powerful digital advertising platforms like Google and Facebook to target specific audiences and help ensure a steady flow of business for your practice. Click to View […]

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Hospice

Five Key Stressors Hospice Professionals Face, with Guidance for Support

Hospice professionals help others face death and loss, while juggling interdisciplinary communications, quality compliance regulations and ever-evolving technologies. You are continually there for families and their dear ones who are passing away. But what about you? Get the eBook In caregiving professions, it is easy to get swept up in the needs of others and forget […]

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Leadership

Net Health’s CIO discusses diversity and how it can build a stronger organization

Diversity in the workplace is an on-going issue but it’s an issue with solutions. To build diversity, it takes forward-thinking initiatives, a reexamination of the hiring philosophy, and the support of the company’s decision-makers.  One such supporter of diversity in the workplace is Net Health’s CIO, Jason “JJ” James.  Recent social movements like Black Lives […]

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Our Culture

Tough Questions | Real Answers: Net Health’s Fireside Chat about Race

Net Health did something different recently. Nearly two hundred employees and their families gathered around their computer screens to take part in a landmark event in our company’s history – we called it a “Fireside Chat about Race”.  The purpose of this event was to have a truly open conversation about the controversial but relevant […]

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844.464.9348

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772.403.1301

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 (formerly WoundExpert)

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WoundExpert Flash #1

WoundExpert Flash #1

{Straight talk for clients}

Each month we work with our in‐house experts to highlight features and answer questions posed by the WoundExpert community.

Our product and support teams work hard to understand your day-to-day challenges and devise solutions that aim to make your life easier. We’ll use this forum to highlight various pain points that you share with us and offer a helping hand toward increasing your efficiency.


March 2015

Dear WoundExpert,

I love the automation available in the Progress Note and Superbill. Based on our workflow, I’m finding that this sometimes causes me to electronically sign the same document multiple times as others make updates. More concerning is that updates can be made to the documentation after the Superbill has been sent to our billing department, putting us at unnecessary risk in case of an audit. Help!

The Scenario

We understand. In an effort to ensure accuracy and make your life easier, documentation is automatically populated to the Progress Note while supported CPT4 codes are automatically calculated in the Superbill. No two wound clinics are exactly the same, but we’ve observed the consistent workflow challenge that comes with having multiple contributors to the final visit note. Additionally, there are many laws and regulations around electronic signatures, making it a problem you can’t afford to ignore and, therefore, one we won’t take lightly.

The Solution

We can help! A tool can be enabled that will indicate when the visit is finalized, and therefore alert providers when it’s “safe” to apply their e-signature. Finalizing the visit will also trigger the Billing Interface when the Superbill is validated and can be sent to your billing system. The tool was designed to retain accuracy in the visit note while fully achieving the efficiency intended with WoundExpert’s Progress Note and Superbill automation features.

Key features that can work to your advantage include:

  • Per hospital or facility policy (customize your facility’s criteria for finalizing a visit)
  • Identify those critical documents that must be submitted to properly finalize a visit
  • If appropriate, identify authorized individuals who can submit documentation or authorize others to submit documentation post-finalization

Call to Action

Both the finalize visit tool, as well as the ability to identify critical documents are currently available within WoundExpert. If you’d like to learn more about either of these features or if you want to turn them on for your facility, contact Net Health Client Services via the feedback button, feedback@nhsinc.com, or give us a call: 800-411-6281, option 2.

You can find additional information on the laws and regulations around electronic signatures on the American Health Information Management Association (AHIMA) site, here.

WoundExpert Experts

This month’s contributors include Heather Miller, Business Analyst, and Sheila Cougras, Director of Regulatory/Compliance, both on the Product Management team.

Stay tuned for more Q&A each month.

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