The foundation of an effective relationship is always communication. And while this holds true throughout any industry in the world, it’s especially impactful when it comes to employee health and occupational medicine (OccMed). No matter what role you play in the grand scheme of keeping employees and employers happy, healthy, and productive, you’re well aware of the importance of effective communication in accomplishing the mission.
The totality of this truth is the catalyst for Net Health’s helping you find out the real answers to, “What’s Your Employee Health?”. In this article, we’d like to explore that question, how it relates to effective communication, and how all of that can be leveraged to create growth and drive efficiencies within employee health departments this year.
Ask the Right Questions
While it might not be listed in the job description, one of the chief roles of employee health departments and OccMed organizations is problem-solving. It’s your job to identify the risks, shortcomings, and potential pitfalls of the future that may negatively impact the readiness of the workforce you manage.
By and far, the easiest and most effective way to do this is two-fold—build open lines of communication with all departments and ask the right questions. And oftentimes, the right question is the easiest one—What’s your employee health? By dedicating resources and time to audit the health of your organization, you put yourself in the best spot to enact real and meaningful change.
Some great suggestions to get started and improve this process include:
- Don’t just talk to higher-level leaders. Ask employees on the front lines how things are going.
- Request feedback in a way that allows employees and stakeholders to feel comfortable sharing their real thoughts.
- Utilize software solutions that allow you to automate tracking and processes. Not only does this free up time and resources, but it also gives you the ability to automatically pull trends and identify potential issues faster.
- Ensure your software solutions are tracking the right metrics and KPIs to paint the clear picture you need to make the right decisions.
Increase Communication in All Directions
We’ve already touched on the importance of opening the lines of communications vertically between leaders and employees, but this isn’t the only way to leverage communication and relationships to see growth. What you’ll also want to consider doing is looking outside of your organization for relationship opportunities to help better reach your goals.
Here are a few examples of how you can do this.
- Communicate with other OccMed or employee health leaders from other organizations to share and exchange best practices.
- Consult interdepartmentally with other areas of your organization to see if there are additional opportunities or lessons to glean.
- Consider partnering with third-party service providers who may have solutions that offer greater insights, better efficiencies, and stronger processes.
The Next Step
Often, the suggestion to “open the lines of communications” sounds great to all parties involved but it sometimes gets stuck in the starting blocks. Here’s the good news. Opening the lines of communication does not have to be comprised of grandiose, exhaustive, and expensive changes. Simply taking the time to ask the right questions and putting the systems in place to track and identify trends is all you need to do to start seeing real change.
If you’d like to get some help exploring and finding out the real answer to,”What’s Your Employee Health?“, we’d encourage you to reach out to Net Health now to discuss your options. Our team has several strategies and software solutions that have already helped many employee health department leaders and OccMed organizations change the way they’re going to approach the new year!
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