• Skip to primary navigation
  • Skip to main content
  • Skip to footer

Net Health

Purpose-built EMR Software + Solutions for Outpatient Care

Home

Solutions

Therapy

SNF & Senior Living
Hospital Outpatient
Private Practice
Home Health
Acute Care

Wound Care

Hospital Outpatient
Private Practice
Data Solutions

Occupational Health

Employee Health for Hospitals
Employee Health for SNFs
Occupational Medicine Clinics

Hospice

Hospice Management

Telehealth

For SNF & Senior Living Therapy
For Hospital Outpatient Therapy
For Private Practice Therapy
For Home Health Therapy

For Wound Care
For Hospital Employee Health
For Occupational Medicine

Digital Marketing Services

For Therapy
For SNF & Senior Living
For Wound Care
For Occupational Medicine

Professional Services

For Therapy
For Wound Care
For Hospital Employee Health
For Occupational Medicine

Revenue Cycle Services

For Hospice
For Occupational Medicine

Resources

Net Health Resources Page, Webinar, green image
Outpatient Therapy

Grow Your Rehab Therapy Practice Using Paid Ads and Search Engine Marketing

When done right, paid advertising and search engine marketing are amazing tools to reach new patients and grow your business. By applying several basic tactics, you can start using powerful digital advertising platforms like Google and Facebook to target specific audiences and help ensure a steady flow of business for your practice. Click to View […]

Click to View Webinar
Net Health Resources Page, check mark, red image
Hospice

Five Key Stressors Hospice Professionals Face, with Guidance for Support

Hospice professionals help others face death and loss, while juggling interdisciplinary communications, quality compliance regulations and ever-evolving technologies. You are continually there for families and their dear ones who are passing away. But what about you? Get the eBook In caregiving professions, it is easy to get swept up in the needs of others and forget […]

Get the eBook
Sales: 800.411.6281
Please make a solution selection below and we will be in touch with you to schedule a demo.

Blogs + Articles

Browse all blogs
SNF & Senior Living Therapy
Outpatient Therapy
Home Health Therapy
Wound Care
Employee Health
Occupational Medicine
Hospice

Resources

Resource Hub
Webinars
Videos
Case Studies
eBooks
White Papers

About

Jason JJ James, CIO, SME blog image
Leadership

Net Health’s CIO discusses diversity and how it can build a stronger organization

Diversity in the workplace is an on-going issue but it’s an issue with solutions. To build diversity, it takes forward-thinking initiatives, a reexamination of the hiring philosophy, and the support of the company’s decision-makers.  One such supporter of diversity in the workplace is Net Health’s CIO, Jason “JJ” James.  Recent social movements like Black Lives […]

Read More
Net Health's Fireside Chat on Race blog image
Our Culture

Tough Questions | Real Answers: Net Health’s Fireside Chat about Race

Net Health did something different recently. Nearly two hundred employees and their families gathered around their computer screens to take part in a landmark event in our company’s history – we called it a “Fireside Chat about Race”.  The purpose of this event was to have a truly open conversation about the controversial but relevant […]

Read More

About Net Health

Company
Leadership
Partners
Careers
Press Releases

Contact

Login

Agility

844.464.9348

CliniSign

772.403.1301

Hospice

855.417.1420

Net Health U

Optima Therapy

772.403.1301

Net Health Therapy
(formerly ReDoc)

844.464.9348

Net Health Wound Care
 (formerly WoundExpert)

844.464.9348

Schedule a Demo
WoundExpert Flash #19

WoundExpert Flash #19

{Straight talk for clients}

When it comes to marketing your clinic, are you using WoundExpert to its fullest?   Focus your marketing efforts where they can make the most impact and understand what’s working and what’s not in your current promotional efforts. Use these five tips to learn how WoundExpert can help you understand your current trends and develop strategic initiatives.


March 2018

Dear WoundExpert,

As the director of my wound care department, I’m constantly focused on growing our referral base as well as understanding our current trends based on incoming referrals and marketing initiatives. We work hard at promoting our wound care center but, at times, have a tough time developing targeted marketing/community engagement initiatives based on real data or trends. Are there any supporting resources or features in WoundExpert that can help us understand where our patients are coming from, or more importantly, where we are lagging as it relates to referrals, marketing, and patient populations?

The Strategy

When it comes to growth strategies, it is important to start out tactically. Many times, a director is tasked with building up active patient admissions. In order to do so, you must first understand where current admissions are coming from, and in some cases, where they aren’t coming from.  Once this is understood, purposeful marketing and referral initiatives can be built based on specific clinic data trends and patterns.

Here are some WoundExpert reports that can help you build a strategic marketing initiative specific to your wound care facility:

  1. Strategize and Diversify. With the Referring Physician by Wound Type report, you can compile and summarize the number of patients a physician has referred to your facility based on Wound Type—a valuable resource to help you strategize where you are strongest and where you have room for expansion. Put this data to good use by hosting a community engagement event or symposium on a specific Wound Type and easily target physicians appropriately for that wound category based on this report.
  1. Location, Location, Location. The Zip Code report will compile and summarize the number of patients admitted from each zip code. You may be tasked with a strategic initiative of growing your patient population, and this report can help track your progress. By identifying pocketed areas by zip code, you can easily identify zones that are providing a steady stream of patient admissions as well as strategize marketing initiatives to geographic areas where referrals or patient admissions are lacking.
  1. “What’s up Doc?” By utilizing the Referring Physician report, you can produce a list of referring physicians who were associated with patient admissions to the facility. Perhaps you have a goal of obtaining “x” amount of new referring physicians per month and want to deliver marketing material to each new physician; this report allows you to quickly filter first time referring physicians based on a specific time frame. Conversely, you may want to re-engage with physicians who have not referred recently. This report will allow you to see the last incidence of referral based on a specific date range or “x” number of months depending on your preference.
  1. There’s No “I” in Team. At times, wound care is a team sport and may need the assistance of other diagnostic departments or service lines. Does your wound care team do a fantastic job in supporting ancillary services in your wound care department and beyond? Why not track this data and report out the ancillary services to show other facility revenue that your wound care team has generated? The Ancillary Services report can filter by:
    • All—All ancillary service items for relevant claims within the reporting period
    • In House—Only Services/Tests performed within the clinic
    • Referred Away—Only Services/Tests that had the ‘Referred Away’ checkbox selected on the Physician Orders document

Reporting on what your wound care facility generates to support other departments or service lines shows the additional value you provide and can be a form of marketing that inadvertently builds patient admissions.

  1. Did You Hear? The How Heard report can help your facility measure the effectiveness of promotional or marketing efforts set forth by your facility. If the How Heard field is populated in WoundExpert, twenty-five various categories can be identified (contact Client Services to customize the list!) to see which modality is supporting the facility’s promotional efforts. The categories range from billboards to brochures, television to word-of-mouth, and many more.

What now?

  • To learn more about any of the features highlighted in this Flash, visit the How-To Documentation in WoundExpert and search for any of the reports mentioned. Need further assistance? Contact Net Health Client Services via the feedback button, feedback@nethealth, or give us a call at 844-464-9348, option 2.
  • You can also inquire about Net Health 360 Professional Services which can assist in optimizing your facility’s clinical and operational practices and procedures. If you’d like to learn more, let us know here or contact 800-411-6281 Option 3.

 

WoundExpert Experts

This month’s contributor was Andrea Chehedeh, Clinical Solutions Consultant and former WoundExpert user as a Wound Care and Hyperbaric Medicine Director.

 


Connections Corner

Byram Healthcare has recently added order status updates for DME orders submitted through WoundExpert’s Connections Wound Product Supplier Module (WPS). You can now better track Byram orders from submission to shipment within WoundExpert via two different channels: the patient’s Connections page or the Connections Status Report. Be sure to regularly check either of those spaces for updates on all new WPS orders that have been submitted to Byram.

 

 

Brought to you by Michael Ashbaugh, Account Manager

 

 


D id you know?

You can set up the left-hand bar (the dark gray one pictured to the left) to be customized to a configuration that’s most useful for you.  Simply click on your name at the top right and choose My Profile -> System Configuration -> Left Panel Configuration.  From there you can re-order the icons you see in left-hand panel and get rid of items that are unused.

 Brought to you by Taylor Stein, Tier II Client Advocate

 

 

 

And the winner is...

announcement-7-icon

Thanks for your input on our first quarter Product Satisfaction Survey.

Each quarter, we ask you to complete a brief survey sharing feedback on WoundExpert powered by xfit. Those who complete the survey are entered into a drawing, this time around for a $400 Visa gift card or a donation to a charitable organization of the winner’s choice. The winner is Nicole M! Congratulations! Thanks for your thoughtful feedback!


Attending the Symposium on Advanced Wound Care net month in Charlotte, NC?

Be sure to join us for a special client-only event. Enjoy a night of relaxing entertainment at Charlotte's newest space in the sky. Come network with peers over expertly crafted cocktails and learn what's new with WoundExpert. Learn more here!


Have you heard about our blog?

If you are looking for good industry news covered through articles, infographics, and video - look no further! Subscribe to our industry blog to keep updated on topics in Wound Care.

Footer

About

  • Company
  • Leadership
  • Careers
  • Locations
  • Our Culture | The Buzz
  • Press Releases

Resources

  • Resource Hub
  • Our Blog
  • Client Services

Care Settings

  • Hospital
  • Post-Acute Care
  • Private Practice

Sales

800.411.6281

Copyright © 2021 · Net Health · Sitemap · Privacy Policy