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Knowledge Base
The following amazing and helpful resources are available at your fingertips.
Net Health News
Sign up for “Net Health News,” – Net Health’s quarterly newsletter that highlights key announcements, product updates, and more for each Net Health business unit.
Net Health University (NHU)
For self-paced learning and educational content, you can find NHU on the Communities home page. Access product training, new feature updates, ongoing product highlights and more.
In-App Communications
In the product-specific Resource Center, under “How-to Documentation”, you’ll find real-time relevant product updates, release notes, and more.
In-App How-to Documentation
For easy access to release notes, job aides, training guides, and more. You can also find insights into new feature functionality and UI changes.
Client Product Login
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Client Support
If you’re an existing client, find your Net Health product below to connect with a subject matter expert. You can also find most questions answered and receive fast support in our password protected Net Health Communities.
For any questions or assistance, please reach out to the support team based on your product line:
Monday-Friday, 8 a.m.-9 p.m. ET
Saturday-Sunday, 8 a.m.-6 p.m. ET (On Call)
| Product Name | Support Email | Support Phone |
| Optima formerly Therapy for Senior Living & Skilled Nursing | optima-support@nethealth.com | 772-403-1301 |
| WoundExpert formerly Wound Care | woundexpert-support@nethealth.com | 844-464-9348 option 2 |
| Value-Based Care Solutions formerly PointRight | vbcsolutions-support@nethealth.com | 781-457-5900 |
| TherapySource formerly Therapy for Clinics or Casamba Clinics | therapysource-support@nethealth.com | 866-813-7454 |
| ReDoc formerly Therapy for Hospitals | redoc-support@nethealth.com | 844-464-9348 option 4 |
| FOTO Analytics, Powered by Net Health | foto-support@nethealth.com | 800-482-3686 option 3 |
| Occupational Health formerly Employee Health & Occupational Medicine | ehoccmed-support@nethealth.com | 844-464-9348 option 3 |
| Tissue Analytics | ta-support@nethealth.com | 443-491-8241 |
| Casamba Skilled | casamba-support@nethealth.com | 800-648-2596 |
Optima
formerly Therapy for Senior Living & Skilled Nursing
WoundExpert
formerly Wound Care
Value-Based Care Solutions
formerly PointRight
TherapySource
formerly Therapy for Clinics or Casamba Clinics
ReDoc
formerly Therapy for Hospitals
FOTO Analytics, Powered by Net Health
Occupational Health
formerly Employee Health & Occupational Medicine
Tissue Analytics
Casamba Skilled
formerly Therapy for Senior Living & Skilled Nursing
get connected
Net Health Community
Get access to everything you need in product-specific communities. Find announcements, Q&A with industry peers, submit product enhancement suggestions, and engage with Net Health subject matter experts.
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Become a Net Health Advocate
Net Health’s Client Advocacy Program partners with customers who are passionate about the difference Net Health makes to their practice. Providing restorative care is a shared journey, and your peers want to know how you use Net Health products and expertise to grow their business. Advocates share insights through case studies, testimonials, and reviews, and drive an influential and supportive user community that helps others partner more effectively with Net Health.
For more information and questions, please contact customermarketing@nethealth.com
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