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SNF + Senior Living

The Three C’s – COVID-19, Care Paths, and Competencies for Long-Term Care

Changes and challenges are never-ending in the long-term care world, and keeping up with these obstacles has continued to get more and more difficult. In this engaging on-demand webinar, therapy industry veterans Susan LaGrange and Lisa Thomson of Pathway Health Services break down these challenges and discuss how to tackle them. Click to View Webinar Check out the webinar […]

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Outpatient Therapy

How Private Practices Can Capture and Maintain a Competitive Advantage

For patients in need of outpatient therapy, there is no shortage of options. Hospitals, clinics, therapy chains, private practices – the field grows more crowded by the day. And while this plethora of choices is good for the patient, it can cause great distress for private practices as they sometimes find themselves losing business to […]

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A Conversation with Net Health CFO on Developing a Crisis Model During COVID-19

“Staying flexible, having a perspective, monitoring against that perspective, and making adjustments is absolutely critical” – Net Health CFO, Patrick Rooney The impact of the COVID-19 pandemic on the economy and healthcare is still unknown and difficult to predict. That’s why it is important to pivot, adapt, and play the cards we’ve all been dealt. […]

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Archives for Blog Posts

Blog Posts

Outpatient Therapy

Is Cash Flow a Problem? It Might be Time to Enlist an Outpatient Therapy RCM

When you’re managing a business, sufficient cash flow is needed to pay bills and employees, and run daily operations. The concept is simple—yet easier said than done. According to a U.S. Bank study, 82% of business failures are due to poor cash management. For outpatient therapy practices, having a consistent flow of cash can be […]

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Home Health

3 Ways a Home Health Therapy EMR Can Help Contract Therapy Providers Under PDGM

With the PDGM now in effect, home health agencies need contract therapy partners who can help them navigate the complexities of care. As contact therapy providers evaluate strategies for success, we’ve outlined three ways that the right therapy EMR can help you deliver more cost-effective, efficient therapy services under the new home health payment rule. […]

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Get Your Hospice Billing on Track

Providing quality, end-of-life care is the primary focus of hospice care, but it’s your billing function or, more specifically, your revenue cycle management (RCM) process that will determine whether you have the cash flow needed to pay staff and successfully manage growth. In a recent Hospice RCM webinar, 58% of over 100 attendees polled said […]

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SNF + Senior Living

Recruiting and Retaining Millennial Therapy Staff in Your Outpatient Practice

Let’s face it, millennials get a hard rap these days with words like “entitled” and “lazy” being used to describe this generation, which broadly includes those born between 1981 and 1996. These perceptions are not only unfair in their characterization, they’re especially unhelpful if you’re trying to understand how to recruit and retain the best […]

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Home Health

Easing Home Health Staffing Pressures With Contract Therapy Services

Pick any industry today and you’re likely to hear managers complain about talent shortages and hiring woes. For home health agencies, the problem is at an all-time high. CNBC reported earlier this year that employment for home aides is expected to grow 41% from 2016 to 2026, which equates to 7.8 million job openings. And […]

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Outpatient Therapy

Factors to Consider in the “Build vs. Buy” RCM Healthcare Debate

Ask any reputable outpatient therapy clinic to name its top priority as a business and there’s no doubt “delivering the highest quality patient care” will be number one every time. Of course, achieving the best possible outcome for our patients is why we come to work every morning. But fulfilling that mission requires more than […]

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Home Health

Avoid the “Goldilocks Syndrome” When Establishing Home Health Therapy Rates

If you’re a contract therapy provider, home health care represents an important opportunity to expand and diversify your business. After all, spending on home health care is projected to reach $186.8 billion by 2027, outpacing all other care categories. And many of the providers you already serve, such as skilled nursing facilities (SNFs) and outpatient […]

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SNF + Senior Living

Key Changes in the 2020 Final Rule for SNFs

The FY 2020 final rule for SNFs, which CMS released on July 30th, contains several provisions that will impact SNF therapy providers when PDPM goes into effect on October 1st. The changes provide key support to SNFs and their therapy provider partners in the transition to value-based care, and continue to promote greater alignment of […]

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What is Healthcare Revenue Cycle Management?

Healthcare revenue cycle management or RCM is a process by which providers track and manage their revenue. In simple terms—it’s your billing process. RCM encompasses everything from claims submission and payment processing to patient and insurance collections. It also involves following up with payers when claims are denied, which industry sources put at anywhere between […]

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How to Stay on Top of Hospice Recertifications

The Medicare hospice benefit is, by definition, intended for terminally ill patients with a prognosis of six months or less. But in many cases, it can be difficult to estimate life expectancy, particularly for prolonged illnesses with a less predictable disease trajectory such as dementia (which is one of the fastest-growing primary diagnosis categories for […]

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Home Health Therapy Scheduling Got You Down?

If you’re a contract therapy company serving the home health market, then you most likely know just how challenging it can be to schedule therapy for homebound patients. Unlike other care settings—such as an outpatient clinics or skilled nursing—home health is entirely “virtual” in that the patient is not located in the client’s facility, but […]

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When the Roadblock to Patient Care Is…a Physician’s Signature?

When it comes to treating patients, the roadblock to timely patient care often comes down to a delay in obtaining the physician’s signature. Denise Norman, president of Transitional Care Management, provides a great summary of what providers face on a daily basis: “Anybody who’s been in therapy knows that physician signatures and the plan of […]

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