Our community is still growing. Here's a current snapshot.
are affiliated with a hospital-owned facility or a private practice.
You're a part of rehab therapy businesses that must balance efficiency, consistency, and compliance with targeted patient care for optimal outcomes. Some of you tell us that balance is getting harder to maintain.
are PTs, OTs, or SLPs. The rest are assistant clinicians.
Bottom line? You all know what you're talking about from real hands-on experience.
work in larger facilities, reporting you have 10 or more providers.
At that size your facility must have a well-thought framework to drive documentation and workflow consistency. Reporting, billing, and outcomes rely on it, but the best path can be hard to pin down and maintain.
Therapists are doing great work.
Still, it's reported that only 1 in 10 patients are completing their plan of care.
We all know that a number of factors are at play in the choice to continue therapy, but one way we can help stem the tide of non-completion is to provide inspiration and incentive for patients to commit and see amazing outcomes. How about a success story?
This two part series was featured in a national #ChoosePT campaign. Take a few minutes to listen to Dean's story about how he was initially suspicious of PT and ultimately came to credit therapy for fantastic outcomes that he's certain he could not have attained any other way.
Quizzes + Polls: The easy way to weigh in, instantly.
This month we're exploring patient engagment.
It'll just take a minute, please share your thoughts with the group.
You'll see how you compare against the group right away.
Based on what we've heard, from you, we're all taking a pretty broad view on "patient engagement." It goes well beyond cool software portals and the like. There are engaging activities that you and your team are likely doing everyday to keep those patients involved with your facility and their care. Kudos!
Welcome to Rehab Therapy's Operational Best Practices Forum
(So, the name's not very catchy, but it definitely says what we mean.)
Since shared knowledge is the best knowledge, Net Health and ReDoc® are pulling ideas from across the rehab spectrum to compile and distribute back to you with key insights and trends.
Are you running a hospital outpatient program with the best outcomes in the region? Are you building a private practice that allows you to serve patients with a signature style of quality and results? Whatever you're doing that works, your peers would love to know about it.
This Forum's mission
To drive discussion among our peers, derive nationally gathered metrics, and share actionable case studies and experiences.
To facilitate real-talk discussions about how we're all making therapy succeed, each day.
Let's build a community of therapy peers discussing today's top issues.
What seems to be on everyone's mind these days, operationally?
We're hearing that the quality-over-quantity changes taking place in rehab therapy are tops on people's radar.
With current payment models moving towards Pay-for-Performance and value-based payments, facilities across the United States have seen the necessity to adjust their current operational models. Some believe that this will require we look more towards comparative outcomes. All agree that therapy facilities must maximize success with accurate charge capture, compliance, and productivity.
Speaking of best practices, here's one hospital therapy leader's take on the matter. He believes rigorous outcomes measurement is the key to planning future success.
"Through lots of reasons, value-based payment models, alternative-payment models - everything is moving towards outcomes-based reimbursement, and you better know what your outcomes are in order to be able to compete in that market."
Phil Moe, Therapy Services Manager , Avera McKennan Hospital
"Tracking and comparing our outcomes is a way of life for us. We just believe it's the right thing to do to help us with continuing clinical education, driving patient outcomes & compete well in our market."
Best Practices Round-up
This is a rotating collection of tips and tricks about a host of operational matters. What they have in common is the ability to drive a healthier bottom line, when implemented well.
We'd love to feature an idea from YOU. Submit something below.
The Importance of an Attendance Policy & Scheduling for Success There are many obstacles for private practices in healthcare, but one common challenge is patient scheduling and patient attendance. Low attendance rates can derail numerous aspects of a private healthcare business including successful patient outcomes and generated revenue. Doug Cundiff, industry guru, has worked alongside […]
"We didn't know that putting processes in place to compare treatment variations by therapist would make such a difference. But we've seen tremendous results since."
Rehab Director, Hospital outpatient facility
"Decreasing cancellation rates made all the difference in my clinic. We gained so much revenue back."
Speech Language Therapist, Private Practice
"Patient satisfaction has become an intense focus of our clinic. We've been driven to deliver the best care to our patients at the best possible price."
Physical Therapist, high volume private practice
"Tracking referral source data is a huge agenda item for us every day. Our clinics wouldn't be nearly as successful if we didn't."
Occupational Therapist, Outpatient Manager @ regional hospital system
"Implementing a patient attendance policy quickly helped us get where we needed to be. Honestly, we didn't recognize all the revenue we were losing from no-shows."
Physical Therapist, Hospital outpatient facility
We want your input. Have a quote, article, or video you'd like to submit?
Change is afoot.
Tracking outcomes is the first step to solid pay-for-performance documentation.
When you're being measured on quality, the outcomes become an integral player in your business metrics.
Quality documentation ensures payment. Period.
Documentation that's compliant with the new payment models doesn't look like the old. Learn to bill services that get fully paid the first time.
Get leading-edge outcomes with maximized efficiency.
Documenting value-based outcomes will measure your clinical success and prime your therapy business for optimal financial performance.