CLIENT STORY
Net Health Value-Based Care Solutions and Elevation Group: Turning Resident Insights into Measurable Impact

CLIENT STORY
Net Health Value-Based Care Solutions and Elevation Group: Turning Resident Insights into Measurable Impact
Client:
Elevation Group
Setting:
Skilled Nursing
Size:
6 Affiliated Facilities

Key Results:
ROI Gain from
$1.73 to $18.83
Improved CMS rating from
1 to 3 stars
Expanded the respiratory program from
12 to 72 residents
When a resident at a skilled nursing facility supported by Elevation Group spoke for the first time in nearly a year, it wasn’t just a medical milestone. It symbolized what happens when data-driven care meets human compassion.
The resident, who had been communicating with a whiteboard after a tracheostomy, was flagged as high risk for decline in Net Health’s RADAR® analytics solution. Acting on those insights, the clinical team adjusted her treatment plan, refined her respiratory care, and, within weeks, she was able to have her trach capped—and speak again.
“For me, that moment said everything,” said Wendy Meinert, Vice President of Clinical Services for Elevation Group and Banyan Pulmonary. “It showed how timely data from Net Health can literally change someone’s life, and it reminded our team why we do what we do, that reimbursement results from better resident care. Get the resident care right, and the reimbursement will follow. Care isn’t about hitting numbers; it’s about making sure residents have the best care every day.”
That spirit drives Elevation Group’s mission: to provide the highest level of care through innovation and collaboration. With leadership composed of former facility administrators, Elevation understands firsthand the daily pressures of skilled nursing. To streamline care decisions and empower interdisciplinary teamwork, the organization relies on Net Health Value-Based Care Solutions for Skilled Nursing. This comprehensive analytics platform connects quality, reimbursement, and clinical performance in one place.
Challenge: Fragmented Data, Missed Opportunities
When Elevation acquired a facility whose PDPM daily rate hovered around $526, the leadership team knew the quality of care was strong—but their financial outcomes didn’t reflect it. “We knew the care was there, but we weren’t capturing it,” said Meinert. Without a centralized system, teams relied on spreadsheets and manual reviews, delaying insight into quality measures, reimbursement categories, and case-mix accuracy. This limited visibility also hindered their ability to identify at-risk residents and meet benchmarks critical for managed care contracts and Five-Star ratings.
Solution: Unified Data that Drives Better Care
By implementing Net Health Value-Based Care Solutions, Elevation gained a single source of truth that connected administrators, MDS coordinators, and directors of nursing. “Our DONs, MDS directors, and administrators all use the same tools. That breaks down silos and creates shared accountability,” said Meinert.
The PDPM insights module helped leaders visualize reimbursement drivers, track case-mix trends, and ensure MDS coding accurately reflected resident care. The Quality Measures and Five-Star FastTrack® tools helped pinpoint documentation gaps and low-hanging opportunities that could elevate CMS ratings. Meanwhile, the RADAR® analytics flagged subtle changes in resident conditions, enabling early intervention and preventing unnecessary hospitalizations.
The system’s accessibility also accelerated the onboarding of newly acquired facilities. “Before we had Net Health, onboarding a new facility meant pulling reports from multiple systems,” Meinert explained. “Now we can plug in and immediately see quality metrics, case mix, and PDPM data all in one dashboard.”
Results: Better Care, Higher Reimbursement
Within 17 months, the previously underperforming facility increased its PDPM daily rate from $526 to $659, supporting new investments in staff and resident programs. “That extra reimbursement translated directly into better quality of life,” said Meinert.
Key Results Across Facilities
ROI Gain from
$1.73 to $18.83
Improved one facility’s CMS rating from 1 to 3 stars, expanding eligibility for managed care contracts.
Prevented two hospitalizations after timely intervention using Value-Based Care Solutions.
Expanded the respiratory program from 12 to 72 residents, reducing rehospitalizations for COPD and pneumonia.
Beyond metrics, Elevation’s data-driven approach deepened its culture of accountability and compassion. “If we can treat residents in-house instead of sending them to the ER, they stay comfortable and safe,” said Meinert. “That’s better for them—and it’s better for us.”
Conclusion
Meinert and the team at Elevation Group believe that quality resident care leads to increases in reimbursement, not the other way around. By implementing Net Health’s Value-Based Care Solutions across their affiliated facilities, the organization turned fragmented data into actionable insights, driving measurable gains in quality and efficiency. “Having everything in one place allows us to act faster, deliver better outcomes, and see the full picture of how clinical excellence fuels financial health,” said Meinert.