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Outpatient Therapy

Grow Your Rehab Therapy Practice Using Paid Ads and Search Engine Marketing

When done right, paid advertising and search engine marketing are amazing tools to reach new patients and grow your business. By applying several basic tactics, you can start using powerful digital advertising platforms like Google and Facebook to target specific audiences and help ensure a steady flow of business for your practice. Click to View […]

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Five Key Stressors Hospice Professionals Face, with Guidance for Support

Hospice professionals help others face death and loss, while juggling interdisciplinary communications, quality compliance regulations and ever-evolving technologies. You are continually there for families and their dear ones who are passing away. But what about you? Get the eBook In caregiving professions, it is easy to get swept up in the needs of others and forget […]

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Net Health’s CIO discusses diversity and how it can build a stronger organization

Diversity in the workplace is an on-going issue but it’s an issue with solutions. To build diversity, it takes forward-thinking initiatives, a reexamination of the hiring philosophy, and the support of the company’s decision-makers.  One such supporter of diversity in the workplace is Net Health’s CIO, Jason “JJ” James.  Recent social movements like Black Lives […]

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Tough Questions | Real Answers: Net Health’s Fireside Chat about Race

Net Health did something different recently. Nearly two hundred employees and their families gathered around their computer screens to take part in a landmark event in our company’s history – we called it a “Fireside Chat about Race”.  The purpose of this event was to have a truly open conversation about the controversial but relevant […]

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Blog Posts 4 Reasons Data is King for SNFs
SNF + Senior Living

4 Reasons Data is King for SNFs

August 18, 2020 by Net Health

The release of the Patient-Driven Payment Model (PDPM) in October of 2019 reshaped the operating landscape for Skilled Nursing Facilities (SNFs).1 These new regulatory changes came coupled with new opportunities to leverage data to drive results. By identifying areas where data can be best employed, we’ve seen that managers, owners, and operators can make better decisions, drive higher profits, and position their teams for success in the next phase of the industry.

1) Continued Improvement in Efficiency of Care

The biggest overarching change of PDPM is a shift from volume-based to value-based care. While this should prove an overall win for the industry, it does put some added pressure on SNFs to continue improving efficiency of care. We are seeing the need for greater efficiency and streamlined operations than ever before in the midst of this leaner system.

Data is the lifeblood of efficiency. SNF care teams can only get stronger by tracking metrics like treatment success rates, supply and resource usage, the average length of stay by condition, readmittance rates, intake assessment successes, alternative treatment success rates, and any other treatment-related data points. Data on what’s working and what’s not drives more informed decision making, better patient care, and an overall more successful operation. 

2) Saving Through Resource Management

An area where data has proven extremely effective in helping to improve efficiencies is resource management. By tracking how we’re employing staff, equipment, outside contractors, and all available resources, we can begin to identify areas of success and areas of improvement.

Chances are your operations already run lean, but with the recent changes to reimbursement—every penny and every second count. An improvement of a few dollars of savings or a few minutes of extra time might seem small, but when extrapolated out over hundreds or thousands of patients over the year—it adds up.

Download Ebook: 5 SNF Trends for a Post-Pandemic World

3) Identifying Trends in MDS Assessments

The already important intake MDS assessment becomes much more critical to success under PDPM, as the results can dictate reimbursement for the entire duration of a patient’s stay. Training MDS coordinators and assessors on the new changes and what to look for is step one.

Step two is using data to have their backs. By tracking and assessing patients throughout their entire stay, we can start to identify any trends of conditions, comorbidities, or Section GG items that might be able to be included during the assessment. The changes and new responsibilities are already a lot to put on intake staff. By tracking and comparing intake assessments with what treatment staff and contract therapists are seeing, SNFs can identify areas where they can adjust supportive training.

4) Protection from Audits and Takebacks

Under the old system, SNFs only needed to defend the volume of therapy in the case of audits and potential take-backs. Now, though, that process may be more extensive, as early indications show that defense of treatment decisions and demonstrating attention to all conditions identified for reimbursement may be the new norm.

While you know your team and your contractors do a great job treating patients, you now may be required to show it in greater detail. Keeping detailed data and treatment records becomes key. By utilizing systems and best practices to document treatment efficiently and effectively, audits and takebacks become nothing to worry about.

Learn how Optima Therapy for Skilled Nursing Facilities & Senior Living can help you leverage data to make better decisions, improve efficiencies and help your business be more successful.

1. Centers for Medicare & Medicaid Services, https://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/SNFPPS/PDPM

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