As the healthcare reimbursement landscape continues to change, we must react smartly and be prepared to adapt. Knowing and understanding how your practice is performing, as well as if it’s prepared for these changes, are of the utmost importance in the current climate. Whether you and your practice are on the up-and-up or maybe a little behind on fully understanding the changes occurring (and the changes on the horizon), PPS is a fantastic conference for informing, solidifying, and expanding physical therapy business management knowledge.
In addition to keynote speakers, CEUs, and networking, four days of informative peer-driven sessions are in store for attendees. Keeping with tradition (link to my PPS 2018 blog), here are a few handpicked a few sessions you should keep on your radar to make sure your KPIs (key performance indicators) are trending in the right direction.
You can download the full PPS 2019 program here
T11. The Statistics and Metrics That Will Matter Most in 2020
Brian J. Gallagher, PT (MEG Business Management)
“If you don’t have a handle on the numbers of your business then you don’t have a handle on your business. In all other industries, it is common to find SOP’s (Standard Operating Procedures) which are created based on reliable results taken from the leading industry metrics. In this session, attendees will learn how to create a company culture of a patient-centered practice that can carry itself based on objective measures that will bring high job satisfaction to all the team members. As we approach 2020 we need to create new practice dynamics based on performance.”
F03. Employee Empowerment: Breaking Down Barriers To Optimize Productivity!
Brandon Seigel (Wellness Works Management Partners)
“In 2018, the Bureau of National Affairs reported that 11 billion dollars are lost annually due to employee turnover. According to APTA’s Workforce Data, the industry is on track to have a shortage of 26,560 Physical Therapists by 2025 which is only six years away. Private practices are experiencing unwanted trends in employee morale; voluntary employee turnover; reported mistakes; and lawsuits. This workshop is designed to introduce leading strategies in the field of employee engagement and employee empowerment to help break down barriers and optimize productivity in a private practice.”
F04. Does Your Practice Need an Eval? Using Your Diagnostic Skills to Evaluate Your Clinic
Christopher Albanese, PT, MS (Access Physical Therapy & Wellness) Stephen Albanese, PT, DPT (Access Physical Therapy & Wellness)
“You would never treat a patient without an evaluation, but have you thought about doing an evaluation for your practice? If your business is not functioning at its highest level, using a systematic approach and analyzing your practice’s data can help you objectively evaluate your practice. This session will provide tools to evaluate and diagnose your key business problems. You’ll assess its performance and set specific, measurable goals. Based on your evaluation, you’ll develop a personalized treatment plan. A well-functioning business can only lead to happy staff and patients, which should be the goal of every private practice owner.”
F05. How to Slash Drop-offs to Improve Your Bottom Line: Three Strategies
Heather Chavin, MA (CareConnections Outcomes System)
Susan C. Clinton, PT, DScPT (Embody Physiotherapy & Wellness, LLC)
“This highly interactive presentation uses concepts from health and psychological research to identify specific behaviors you can incorporate to engage your clients in their home programs and facilitate higher rates for completed plans of care. A completed plan of care means fewer cancellations, a lower vacancy rate, and greater patient satisfaction for advertising for your clinic and for the profession. You will immediately experiment with recommendations in group activities, discussions and interactive quizzing software. We will provide checklists for implementation and resources for training staff to formulate an implementation plan. Tools and apps will be offered as well as metrics to measure success.”