The millennial generation has changed the way outpatient therapy practices hire, train and sustain high-performing teams. The ongoing challenges of employee turnover, hiring and firing costs, and their impact on brand reputation have driven forward-thinking private practices to evolve their recruitment and retention strategies.

To attract and retain the best employees—including therapists, front desk and back-office staff—from the millennial generation, it’s crucial to understand the key elements of a winning team and how to nurture their talents and loyalty, so you can focus on patient care and growing your business.

Watch this webinar to learn from outpatient therapy industry expert Dr. Christopher Keating on how to set up your practice for success.


By the end of this webinar, you will be able to:

  • Identify the top components of culture that lead to successful recruitment and retention
  • Understand the impact retention has on your brand reputation and strategies for success
  • Assess your staff using key metrics to develop the right employee mix and high-performing team