Physical Therapy Software:

A Comprehensive Resource Guide

Documentation Compliance Scheduling Analytics Patient Engagement

Regardless of the care setting within which you work, the ideal physical therapy software solution, or physical therapy electronic medical record (EMR), will help you efficiently manage all facets of your therapy clinic or department.

From patient scheduling and check-in to billing, coding, clinical documentation, analytics, reporting, and even engagement and communication, physical therapy software exists to make your team’s job easier – not harder or more complicated.

In this vein, physical therapy software should promote productivity, adapt to the way you work, grow and evolve to your future needs, and make a positive impact to your team’s bottom line. The ideal solution will be comprehensive, robust, intelligent, secure, compliant, engaging, compatible, and ultimately focused on promoting optimal patient care.

Below, we at Net Health® provide specific features to look for when considering physical therapy software solutions for your rehab therapy team.

As there is no such thing as a one-size-fits-all solution for rehab therapy, we also take a closer look at software features that are most beneficial within specific rehab therapy care settings, such as hospital, outpatient, acute, private practice and SNF.


Physical Therapy Software: What Should You Look For?

As a physical therapist, you have a lot of choice when it comes to software options. While this is typically a good thing, the diversity that exists throughout the market can sometimes make it difficult to thoroughly assess and compare solutions that boast different features while seemingly promising universal success.

Focusing on just a few critical features can help you cut through the so-called “fluff” so you can better evaluate an EMR or EHR’s likely effectiveness within your environment.

Regardless of care setting, an optimal physical therapy software solution will be proficient in the following:


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Net Health® offers unique physical therapy software solutions for each care setting, spanning the patients’ continuum of care, from hospital acute care and outpatient services to skilled nursing facilities (SNF), senior living (assisted living facilities, or ALF), and private practice rehab therapy.

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Improved Documentation Efficiency

Select an EHR that truly knows and understands not just the physical therapy profession, but also your specific care setting. This may include hospital outpatient, private practice outpatient, inpatient, hospital acute, SNFs or ALFs.

The advantages of selecting a solution that is built specifically for your care setting are vast. Such software is most likely to fit the way your therapy team works by, for instance, offering specialized documentation workflows that include therapy-specific clinical content.

And, as documentation requirements can often get in the way of such things as patient care and PT job satisfaction, look for an EHR solution that allows your team to complete compliant, therapy-specific documentation at the point of care – with no need for duplication.

Patient-Documentation Billing-Mockup

Complete and Compliant Coding and Documentation

If built by people who truly understand your profession and care setting, your physical therapy EHR solution will continually receive updates that ensure it always meets all regulatory requirements.

In addition, it will provide the tools you need to optimize coding accuracy and reduce claim delays and denials so your department or clinic is reimbursed appropriately. The best of these tools will provide alerts that draw users’ attention to potential claim errors before they are sent to payers.

Also look for options to customize and automate the billing process, ensuring specific payer requirements are applied whenever relevant.

Efficient Scheduling

The success of a physical therapy department or team often comes down to the productivity of its therapy staff. The ideal EMR or EHR will empower supervisors to continually manage, track and optimize the productivity of their providers through efficient scheduling.

Depending on your care setting, at-a-glance scheduling features can help you more seamlessly manage therapists’ time in the face of outpatient cancellations and no-shows, changes in acute-care patient status or location, and physician treatment order changes.

Such scheduling tools enable supervisors to keep up with ever-changing staffing needs while ensuring physical therapists can access real-time scheduling information that keeps them productive.

Get the Ultimate Guide to Therapist Productivity Scheduling Reporting-Image

Analytics and Reporting Tools

Access to robust reporting tools via your physical therapy EMR or EHR helps you manage both the clinical and operational aspects of your department. Reporting and insights obtained via such tools are most effective when they can be seamlessly shared with those who most need it and who are better positioned to act on the data.

Drawing insights through data and reporting allows managers, owners and stakeholders to make the most informed decisions when it comes to both clinical and operational aspects of your department – issues like staffing, performance, productivity and revenue.

In addition, analytics tools with built-in treatment guidance – recommendations based on the therapy industry’s most advanced outcomes management solutions and measures – enable rehab providers to improve patient outcomes through effective planning.

Web-Based and Device Agnostic Solution

Secure, HIPAA-compliant, cloud-based systems are currently the gold standard of modern physical therapy software solutions. Not only do they provide a higher level of flexibility and data security, but they also enable a greater ability to integrate with other systems and tools, including your hospital information system (HIS).

Also, the option of accessing your EMR/EHR through a browser allows providers and others on your rehab therapy team to access patient records and maximize therapy resources via any device in most any location.

Cloud-Based-Solution-Image Patient-Review-Clinic

Patient Engagement

Studies continually show that improving patient engagement not only helps get patients in your clinic’s door; it can also help improve plan of care buy-in and ultimately lead to better patient outcomes.

Needless to say, an EHR solution that provides a suite of tools that improves the rehab therapy patient experience within your particular care setting can help boost success in both outcomes and your bottom line.

Patient engagement tools strive to improve the patient experience through greater online visibility and reputation, and better communication through appointment reminders and other communication tools that connect, inform and motivate. Nearly any effort that increases the likelihood prospective patients find and choose you over your competitors can be part of one’s patient engagement efforts.

Supporting Continuity of Care Across Care Settings

Continuity of care is another important matter to consider when reviewing physical therapy EMR and EHR options for your department or clinic.

From data and documentation to billing, coding and payer information, the ability of an EMR/EHR to securely support the flow of data from various facilities – say, a hospital acute care setting to a SNF or outpatient therapy team – can be advantageous for patients as well as providers.

Therefore, selecting an EHR solution from a company like Net Health, which provides robust solutions specifically designed for a wide spectrum of physical therapy care settings, can ensure your department’s and your patients’ needs are most optimally met.

Physical Therapy Software Across Multiple Care Settings

Net Health understands that the goals and workflows of acute-care rehab therapists are not necessarily the same as those who work in private practice. Nor are they the same in other care settings like outpatient, SNF or ALF.

Yes, the patient is always No. 1, and each of our products enables rehab therapists to boost productivity so they spend less time documenting and more time with patients. Yet, we understand each setting operates and measures success based on objectives that can be quite different from others.

Our line of Net Health physical therapy solutions reflects these differences, providing features that specifically address the continuously changing landscape of your department as well as your profession.

Net Health Therapy offers the following solutions that provide all of the above proficiencies and features, plus other value propositions that specifically address the needs of individual care settings:

Net Health Therapy for

Private Practice

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The main goal of many private practice physical therapy clinics is to grow, which means they will need to acquire and retain more patients while ensuring more of them complete their plans of care. Through this growth, all growth-minded PTs need an EMR that will scale as they add staff, services, specialties and locations.

As your clinic grows, Net Health Therapy for Clinics will grow with you, providing you enterprise-level flexibility and support whether you have one local clinic or 100-plus regional clinics. And depending on your clinic’s needs, the EHR integrates with a suite of tools that provide patient outcomes management, home exercise guidance, telehealth capabilities and improved patient engagement.

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Net Health Therapy for

Hospitals – Acute

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With staffing and budgeting continually on the minds of rehab therapy teams working in acute care environments, Net Health® Therapy for Hospitals – Acute strives to help departments maximize therapist productivity while decreasing costs.

To do this, our software heavily focuses on scheduling, communication, virtual patient boards, and document automation and customization, to name just a few top features that help therapists focus on patients’ progression toward discharge.

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Net Health Therapy for

Hospitals – Outpatient

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Increased productivity and efficiency that can strengthen your outpatient therapy team’s bottom line is also a main focus of Net Health® Therapy for Hospitals – Outpatient, a rehab therapy software solution designed for the seamless flow of information to and from your hospital’s EHR.

From efficient documentation and scheduling to billing, reporting, outcomes management and patient engagement, this is specifically designed around how physical therapists work, helping teams establish your rehab therapy department as a profit center at your hospital.

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Net Health Therapy for

Skilled Nursing Facilities (SNF)

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With upcoming cuts in Medicare funding for skilled nursing facilities across the U.S., enhancing efficiencies while reducing overall costs of services is paramount within this specific care setting. That’s why Net Health® Therapy for Skilled Nursing is focused on improving productivity by streamlining operational, clinical and billing workflows so rehab therapists can better focus on the outcomes of each patient.

One-click scheduling, point-of-care documentation, mobile access, physician e-signatures, actionable insights and a suite of patient engagement tools allow SNF rehab therapy teams to do more with limited resources.

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Net Health Therapy for

Assisted Living Facilities (ALF)

Learn More SNF rehab therapy teams, physical therapists are too often tasked to do more with less within the assisted living environment.

By offering documentation at the point of care, improved clinical outcomes, improved patient satisfaction and reduced cost of services, Net Health® Therapy for Senior Living enables rehab therapists to create more customized workflows that lead to better efficiency and productivity.

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See how Net Health can help.

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All around excellent outpatient rehab EMR.

Net Health® Therapy for Hospitals-Outpatient Client

Amazing. Easy to use, teach, train.

Net Health® Therapy for Hospitals-Outpatient Client

I like the custom workflows, FOTO integration, robust reporting, documentation and billing all in one action and much more. 

Net Health® Therapy for Hospitals-Outpatient Client

Management reports are very useful. Can oversee data for two different rehab sites from my office.

Net Health® Therapy for Hospitals-Outpatient Client

Hard stops and alerts make it easy to maintain compliance with different insurances. 

Net Health® Therapy for Hospitals-Outpatient Client

Customer support has always been excellent.

Net Health® Therapy for Hospitals-Outpatient Client


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