IBM Watson released its Top 100 Hospitals of 2018 in May, evaluating 2,785 hospitals across the United States. The annual study looks for top-performing hospitals in the U.S. based on a balanced scorecard evaluating ‘publicly available clinical, operational, and patient satisfaction metrics and data’. The metrics include analysis of key performance measures including better survival…
Last month’s column discussed the importance of workflows needing to be defined, reviewed, and refined. In this column, we will review how wound care regulations tie to your workflow. Within the wound care department, procedures are common. The type of procedure varies based on the patient’s wound chronicity and healing trajectory. In an outpatient wound…
Workflow design is a key step in your department’s clinical and operational efficiencies. Workflows enhance healthcare quality and safety, patient throughput, and care coordination. These steps occur from the moment the patient contacts the department through patient discharge. Workflows need to be defined, reviewed and refined as roles in the department change, medical record requirements…
We want to thank and congratulate the entire nurse community for the work that they do. Nursing was rated the most honest and ethical profession for the past 16 years, and that is something to take pride in. Nurses make a huge contribution to the general health and wellness of our communities, and that commitment…
Twice a year at Net Health we participate in a ritual observed by the whole company. New friendships emerge; old acquaintances reunite. Laughs are shared and occasionally a tear is shed. We talk about our purpose, our customers’ success, and the patients they serve. We collectively hit the pause button to create space for ideas,…
When working in a wound care department, it is the clinician’s responsibility to understand the rules and regulations guiding the department’s wound documentation and billing processes. These rules are generated from the Fiscal Intermediary, carriers, Medicare Administrative Contractors, National Coverage Determination, respective Local Coverage Decisions (LCD), Centers for Medicare & Medicaid Services, The Joint Commission,…
In my last column, 2018 Checklist: Organizing Your Department for the New Year (January 2018), we discussed the value of checklists and how they can be created and used as written guides to help your team meet key steps in compliance. In this column, we will look at the value of developing and managing your clinical documentation…
Hospital employees have bad days at work that can lead to negative thinking, but there are ways to manage those thoughts and feelings. Surprisingly, those bad feelings can be turned them into opportunities for advancing your career. Recently the term ‘Emotional Agility’ was coined to describe the process that we employ to navigate life’s changes…
Good branding goes beyond just a memorable logo. It increases the value of a company and shows your audience what you stand for. A brand is a set of promises and commitments a company either keeps or doesn’t keep. Itʼs also the sum of how your employees feel at work, your reputation, your culture, and…