• Skip to primary navigation
  • Skip to main content
  • Skip to footer

Net Health

Purpose-built EMR Software + Solutions for Outpatient Care

Home

Solutions

Software and Services

Therapy
  • Software
    • Acute Care
    • Hospital Outpatient
    • Private Practice
    • Skilled Nursing Facilities
    • Home Health
  • Services
    • Digital Marketing Solutions
Wound Care
  • Software
    • Hospital Inpatient
    • Hospital Outpatient
    • Post-Acute & Private Practice
    • Clinical Trials
  • Analytics
    • Data Solutions
  • Services
    • Digital Marketing Solutions
Employee Health &
Occupational Medicine
  • Software
    • Employee Health for Hospitals
    • Employee Health for SNF & Senior Living
    • Occupational Medicine
  • Services
    • Digital Marketing Solutions
Hospice
  • Software
    • EHR for Hospice
  • Services
    • Digital Marketing Solutions

Resources

Net Health Resources Page, Webinar, green image
Outpatient Therapy

Grow Your Rehab Therapy Practice Using Paid Ads and Search Engine Marketing

When done right, paid advertising and search engine marketing are amazing tools to reach new patients and grow your business. By applying several basic tactics, you can start using powerful digital advertising platforms like Google and Facebook to target specific audiences and help ensure a steady flow of business for your practice. Click to View […]

Click to View Webinar
Net Health Resources Page, check mark, red image
Hospice

Five Key Stressors Hospice Professionals Face, with Guidance for Support

Hospice professionals help others face death and loss, while juggling interdisciplinary communications, quality compliance regulations and ever-evolving technologies. You are continually there for families and their dear ones who are passing away. But what about you? Get the eBook In caregiving professions, it is easy to get swept up in the needs of others and forget […]

Get the eBook
Sales: 800.411.6281
Please make a solution selection below and we will be in touch with you to schedule a demo.

Blogs + Articles

Browse all blogs
SNF & Senior Living Therapy
Outpatient Therapy
Home Health Therapy
Wound Care
Employee Health
Occupational Medicine
Hospice

Resources

Resource Hub
Webinars
Videos
Case Studies
eBooks
White Papers

About

Jason JJ James, CIO, SME blog image
Leadership

Net Health’s CIO discusses diversity and how it can build a stronger organization

Diversity in the workplace is an on-going issue but it’s an issue with solutions. To build diversity, it takes forward-thinking initiatives, a reexamination of the hiring philosophy, and the support of the company’s decision-makers.  One such supporter of diversity in the workplace is Net Health’s CIO, Jason “JJ” James.  Recent social movements like Black Lives […]

Read More
Net Health's Fireside Chat on Race blog image
Our Culture

Tough Questions | Real Answers: Net Health’s Fireside Chat about Race

Net Health did something different recently. Nearly two hundred employees and their families gathered around their computer screens to take part in a landmark event in our company’s history – we called it a “Fireside Chat about Race”.  The purpose of this event was to have a truly open conversation about the controversial but relevant […]

Read More

About Net Health

Company
Leadership
Partners
Careers
Press Releases

Contact

Login

Agility

844.464.9348

CliniSign

772.403.1301

Hospice

855.417.1420

Net Health U

Optima Therapy

772.403.1301

Net Health Therapy
(formerly ReDoc)

844.464.9348

Net Health Wound Care
 (formerly WoundExpert)

844.464.9348

Schedule a Demo
Wound Care

Wound Care Expert Cathy Thomas Hess Lays Out the Importance of Putting the “Why” in Wound Care Workflow

April 7, 2021 by Net Health

Workflow strategy has a place in every type of business and nowhere is it more important than in the constantly evolving world of medicine. In an interview on the “Speaking of Wounds” podcast, Net Health’s Cathy Thomas Hess details just how crucial strategic workflow management is to the success of any wound care business, and how approaching each aspect of the process with the question, “Why?” can determine whether the highest priority results are achieved.

Listen to a sneak peak of the podcast

A Workflow for Every Wound Care Business

In speaking about the initial stages of establishing what works, Hess emphasizes that every business is unique, and requires a workflow tailored to its individual needs. While acknowledging that this is a lot of work, she stresses that the payoff is tremendous.

Hess identifies the four workflows in wound care with the acronym CORE. They are:

  • Clinical
  • Operational
  • Regulatory
  • Economical

By operating with these four categories in mind, a facility establishes a process that pulls documentation, staff efficiency, productivity and payment together. “The goal is to create a standardized and streamlined process while maximizing efficiencies, as well as reimbursement,” she says.

The Power of ‘Why?’

To determine the correct workflow for each Net Health client, Hess asks what she feels is the most important question: What is the “why” behind each of the CORE processes in a business? This simple word, she says, “has a powerful domino effect.”

The word “why” may be small, but incorporating it can cause businesses to hit the reset button on their workflow management systems to improve CORE efficiencies.

This is where Hess’s expertise and guidance are most valuable. Understanding that all areas of a wound care business are interdependent, she discusses the need for every staff member – clinical and operational – to be part of the overall goal of achieving the best outcomes for patients. “Clinical staff and providers,” she says, “are at the heart of workflow. Everyone’s role matters.”

Wound Care Telehealth Brings Challenges and Solutions

With so much recent change in the way clinicians and staff interact with patients, updating a business’ current workflow can be a daunting task, but at the same time, it is essential. Audits of current practices can prove extremely valuable, especially now with the dramatic rise of telemedicine. Incorporating the most advanced telehealth technology means that every process involved is streamlined, and documentation is intuitive when a patient’s initial information is taken until the end of treatment. This modernization and other modifications of a workflow process lead to improved departmental processes, outcomes, safety, staff knowledge, and patient satisfaction.

The Quest for the Best

With over 35 years of experience in wound care, Hess brings unparalleled knowledge and passion to all aspects of wound care treatment. Throughout the podcast interview, she shares important information on other major topics, including:

  • Questions to help manage workflows, increasing clinical and operational productivity
  • How a successful workflow bridges information throughout a facility
  • Recognizing medical records as “the source of truth”
  • Key pieces of advice and explanations that align them to every business

Listen to the full podcast to hear more about how your business can be its best.

How Your Private Practice Can Thrive in a Pandemic

Suggestions to Help Rehab Therapists Proactively Plan for the Future.

Download the ebook

 
 
 
 
 
LinkedinShareTweetMailPrint

Filed Under: Blog Posts Tagged With: Wound Care

Subscribe and See More

  • This field is for validation purposes and should be left unchanged.

Footer

About

  • Company
  • Leadership
  • Careers
  • Locations
  • Our Culture | The Buzz
  • Press Releases

Resources

  • Resource Hub
  • Our Blog
  • Client Services

Care Settings

  • Hospital
  • Post-Acute Care
  • Private Practice

Sales

800.411.6281

Copyright © 2021 · Net Health · Sitemap · Privacy Policy