You can’t improve the data you can’t see. From a lack of front-staff during periods of extended patient activity to a disorganized catalog of referral patients, the data that slips through the cracks of your practice might just be the information that could skyrocket your efficiency. Fortunately, you can regain control over your practice performance…
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What if you’re a PT working in the therapy department of a hospital with a sports medicine program, and you find out that one of your high school athletes has just gotten injured? He/she calls you, uncertain whether to visit your clinic or just go straight to the ER. “Wouldn’t it be slick if you…
It’s been months and months of adapting to the “new normal”. Rehab therapy practices unable to adapt to the change have taken a hit, while those fortunate enough to adapt began using services like telehealth to continue caring for their patients. This has been just one example of the new normal. There’s no way to…
Even though people are quarantining to avoid COVID-19, that doesn’t mean their pain is gone, their movement difficulties have been overcome, or that they no longer need physical therapy to prepare for or heal from surgeries. Lots of people still need help, but their concern for the virus may make them feel they have few…
In the COVID-19 era, physical and occupational therapists and speech-language pathologists need a way to stay connected with their patients and communities. Many of you want your clients and community to know that you are offering telehealth services and that treatment is still available. There’s just one problem. Rehab therapists are not writers and communicators…
Pivot and adapt. That’s the name of the game for business owners facing the challenges caused by COVID-19 and social distancing. Physical therapists don’t want to wait out the crisis; they want to get back to work and provide care to their patients in need, while staying safe and respecting social distancing guidelines. Fortunately, there’s…
Whether it’s business as usual, you want to build credibility within your community, or you’re looking to grow your business, creating relevant content and getting the word out about your business activities can help your practice be successful. Especially now, as so many practices need a way to communicate with their patients and community during…
Learn what marketing activities to keep, cut, and grow during a crisis Even though we are all isolated right now, it’s not the time to sit on our hands. Rehab therapy private practices need to be proactive and look for ways to keep their business growing and relevant during the pandemic. It’s important for business…
Is your practice revenue on a winning streak or striking out? If too many claims are getting rejected and bills aren’t getting paid, then it’s time to take a closer look at your revenue cycle management (RCM) process. How do you understand the true state of your revenue cycle? It’s all the numbers! Learn about…
When advocating for telehealth in a recent Net Health webinar, rehab therapist and telehealth pioneer David Grigsby, MPT, cert MDT, uses the fast food pizza delivery company Domino’s as an example of how providing convenience can keep a company from going under in tough times. Grigsby explained that when Domino’s started to fall in the…